Adding value to your products
Premium quality finished products and total customer satisfaction are what we are focused on: by providing a wide range of pre- and after-sales services, CMC TEXPAN ensures the best assistance and support to every single customer.
Starting from 2010, further to the re-organization of the Siempelkamp Group, the after-sales service branch for Siempelkamp production lines in Italy has been taken over by CMC TEXPAN. Here we can assist Italian Customers not only for ordinary procedures (such as spare parts procurement etc.), but also offering consulting and expertise services for refurbishing and modernization of existing Siempelkamp production lines.
The experience and skill of our highly qualified engineers is at your disposal to provide you with strategic, state-of-the-art solutions, tailored to your to your specific needs.
No matter how complex the task, no matter how large or small the project: we will help you reach your production goals successfully.
PANEL PRODUCT ANALYSIS
CMC TEXPAN has a very functional laboratory, where tests are run on the raw materials and panel products specifically provided by our customers in order to:
- investigate potential quality issues and their possible causes and
- ensure that the machine will fully meet their needs.
Our experienced professionals will propose complete and efficient solutions to correct any problems and increase panel quality.
ON- AND OFF-SITE SERVICES
CMC TEXPAN's technological offer is completed by a broad spectrum of on- and off-site services:
- installation, commissioning, start-up and testing of equipment;
- thorough training of local staff, to ensure that the equipment will yield the best production performance;
- troubleshooting: our technicians can provide assistance at Site, in most cases within 24 hours;
- prompt assistance in spare part requests.